Encouragement · Expectation · Gratitude · listening · Reading · Recognizing excellence

2020 Reflections

What a year. It is hard to comprehend all that has happened personally and globally in the past 12 months. I’ve experienced some encouraging career success and some painful physical injuries that led to months of slow recovery. I’ve had friends and family members die and seen wonderful growth for others close to me. The… Continue reading 2020 Reflections

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Encouragement · listening · Other topics I care about · podcasts

What do you see, what do you hear, what will you do?

This week I again wanted to highlight a different voice from my own. This is from a podcast I recently started listening to and I found the words (and the passion behind them) encouraging, inspiring, and challenging. As protests continue in many communities and a global pandemic continues ravaging the US (with 25% of worldwide… Continue reading What do you see, what do you hear, what will you do?

Agile · Communication · Customer conversations · feedback · Jobs to be done · listening · Product management · VOC

Wednesday wisdom – 1 August

My team has been on a roll recently with what we call “voice of the customer” conversations. We develop technology for the corporate treasury space and have been able to dive deep into the process that some large companies use to handle the processes that our software can help manage. These are not sales calls;… Continue reading Wednesday wisdom – 1 August

Agile · Customer conversations · Design · listening · Principles · Product management · questions · VOC

Wednesday wisdom – 18 July

I was speaking this week with some new people on my team about some key aspects of the way we as a company – and I in particular with my team – think about product management. I thought I’d share some of those thoughts here. The way I see my role as a product leader,… Continue reading Wednesday wisdom – 18 July