culture · feedback · listening · Other topics I care about

Nothing new to say

Sorry readers but I’ve got nothing new to say this week. There are still people of color – men and women – getting killed by police and others in power with the perpetrators of these crimes going not only unpunished but often even avoiding being arrested or charged. Black people, trans people, immigrants, and the… Continue reading Nothing new to say

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Customer conversations · feedback · Innovation · Product management · Prototypes

Fearless Innovation

In the weeks since I’ve been working from home I have continued reflecting on the material I saw at the Everyday Innovator Summit last month. In reviewing my notes I found one session particularly insightful; it was entitled Creating a Culture of Fearless Innovation and featured a conversation between the conference host and Ben Brenton.… Continue reading Fearless Innovation

Agile · Communication · Customer conversations · feedback · Jobs to be done · listening · Product management · VOC

Wednesday wisdom – 1 August

My team has been on a roll recently with what we call “voice of the customer” conversations. We develop technology for the corporate treasury space and have been able to dive deep into the process that some large companies use to handle the processes that our software can help manage. These are not sales calls;… Continue reading Wednesday wisdom – 1 August

Coaching · Communication · Effectiveness · feedback · Leadership · Planning · Product management · Reblog

The Light at the End of the Tunnel & New Year Perspectives

Originally posted on Applied Product Management Leadership:
Taking stock towards the end/beginning of a year is always a good idea.  I had every intention of doing this prior to taking some vacation, but unfortunately the dreaded holiday bug caught up with me this year and laid me out for the better part of a week.…

Agile · Book reviews · Coaching · Communication · Customer conversations · feedback · Leadership · Product management · Reading · VOC

Recent notes

The past few weeks have been very busy with conferences, client visits, and a lot of end-of-year planning activities. I wanted to post three brief notes on things I’ve been thinking about during this time: Product marketing. I spent a few days recently at an annual industry conference and as I usually do I took… Continue reading Recent notes