Agile · Communication · Customer conversations · feedback · Jobs to be done · listening · Product management · VOC

Wednesday wisdom – 1 August

My team has been on a roll recently with what we call “voice of the customer” conversations. We develop technology for the corporate treasury space and have been able to dive deep into the process that some large companies use to handle the processes that our software can help manage. These are not sales calls;… Continue reading Wednesday wisdom – 1 August

Agile · Customer conversations · Design · listening · Principles · Product management · questions · VOC

Wednesday wisdom – 18 July

I was speaking this week with some new people on my team about some key aspects of the way we as a company – and I in particular with my team – think about product management. I thought I’d share some of those thoughts here. The way I see my role as a product leader,… Continue reading Wednesday wisdom – 18 July

Agile · Communication · Customer conversations · Decision making · Features · listening · New features · Planning · Product management · Prototypes

Wednesday wisdom – 11 July

One thing we’ve been working on as our product organization grows is how to effectively communicate with different groups internally and externally about our product. The ideas below are still in the midst of iteration but I wanted to share here the ways I am thinking about communicating our product plans across time horizons with… Continue reading Wednesday wisdom – 11 July

Agile · Customer conversations · Definitions · Effectiveness · podcasts · Product management · Reading · Reblog

Friday reactions – 6 July

You may have noticed that there was no “Wednesday wisdom” post this week; I was enjoying the day off with my family. But to wrap up this week I wanted to share briefly about two things I’ve encountered this week that you might want to check out as well. First is a podcast episode from… Continue reading Friday reactions – 6 July

Agile · Coaching · Communication · Ideals · Innovation · Leadership · podcasts · Principles · purpose · Recognizing excellence · Scrum

Two good listens (plus 1)

I’ve been listening to some good on-line presentations and speeches lately and wanted to share them here. I also want to recommend again a podcast I mentioned in my last post: Inside Intercom. I called out their most recent episode – an interview with Laura Klein – but wanted to say that as I’ve started… Continue reading Two good listens (plus 1)

Agile · Decision making · Design · Leadership · New features · podcasts · Product management

Quick notes

It’s been a minute since I posted anything new so I wanted to share a few quick ideas. First, I’m listening to a great podcast with Laura Klein from Inside Intercom (here’s a link: https://bit.ly/2M5QBU8). I highly recommend checking it out if you’re interested in UI/UX and product development. Second, I’ve been thinking a lot… Continue reading Quick notes

Agile · Definitions · Principles · Product management · Reblog

Am I a Product Manager or a Product Owner

Thanks to a LinkedIn group I subscribe to about Product Management, I recently came across a multi-part blog post by Ellen Gottesdiener of EBG Consulting discussing the different expectations behind job titles of product manager and product owner. Here is a link to part one: https://www.ebgconsulting.com/blog/product-manager-product-owner/ I encourage you to check it out. If you’ve read… Continue reading Am I a Product Manager or a Product Owner