Jobs to be done · Leadership · Problems · Product management · VOC

What, Why, and How

I know I’ve been writing a lot about questions lately (what else can you expect from a blog that declares in its title that things aren’t as simple as you might have hoped), but I find it a helpful way of framing discussions around product development. With that in mind, I want to talk about… Continue reading What, Why, and How

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Agile · Definitions · Jobs to be done · Leadership · Principles · Product management

How a product owner works with a product manager

I wrote recently about the five key questions product managers need to answer in developing successful solutions. Here I want to build on this post to talk about the role of product owners in the development process. First, I need to set some context. The wider Agile/Scrum community talks about Product Owners and Scrum Masters,… Continue reading How a product owner works with a product manager

Agile · Change Management · Communication · Customer conversations · Decision making · Features · Jobs to be done · Leadership · Planning · Product management · VOC

Wednesday wisdom – 22 August

Warning: the ideas below are a bit raw as this concerns a currently on-going situation keeping me occupied enough that it’s tough to find sustained time to reflect; feel free to weigh in with suggestions if you have them. And thanks for understanding; I’d love to only share fully polished ideas but in truth it’s… Continue reading Wednesday wisdom – 22 August

Agile · Communication · Customer conversations · feedback · Jobs to be done · listening · Product management · VOC

Wednesday wisdom – 1 August

My team has been on a roll recently with what we call “voice of the customer” conversations. We develop technology for the corporate treasury space and have been able to dive deep into the process that some large companies use to handle the processes that our software can help manage. These are not sales calls;… Continue reading Wednesday wisdom – 1 August

Agile · Communication · Effectiveness · Jobs to be done · Leadership · Reblog

The Bird Chooses the Tree … The Tree Does Not Choose the Bird

Originally posted on Applied Product Management Leadership:
The post title comes from a connection on LinkedIn … an author who enjoys teaching others about the differences between management and leadership … one of many inputs I value on my own leadership journey. So what does the question posed in the image have to do with leadership? Over…

Innovation · Jobs to be done · Leadership · Product management · Reblog

Continuing Thoughts on Innovation

Originally posted on Applied Product Management Leadership:
A few weeks ago, I published a post When Might it be OK to not Listen to the Customer with the inspiration coming from having just finished Innovator’s Dilemma by Harvard Professor Clayton Christensen.  To oversimplify the summary, it was about the distinction between sustaining and disruptive innovation. Recently, I…