Agile · Communication · Customer conversations · feedback · Jobs to be done · listening · Product management · VOC

Wednesday wisdom – 1 August

My team has been on a roll recently with what we call “voice of the customer” conversations. We develop technology for the corporate treasury space and have been able to dive deep into the process that some large companies use to handle the processes that our software can help manage. These are not sales calls;… Continue reading Wednesday wisdom – 1 August

Agile · Communication · Customer conversations · Decision making · Features · listening · New features · Planning · Product management · Prototypes

Wednesday wisdom – 11 July

One thing we’ve been working on as our product organization grows is how to effectively communicate with different groups internally and externally about our product. The ideas below are still in the midst of iteration but I wanted to share here the ways I am thinking about communicating our product plans across time horizons with… Continue reading Wednesday wisdom – 11 July

Communication · Effectiveness · Expectation · Gratitude · Pop culture · Reading · Recommendations

Monday musings – 9 July

Brief notes on some of what I’m thinking about at the start of this week.   Gratitude: Coming off of a weekend with beautiful weather, lots of time outdoors, and several fun activities with my daughter – all of which have me energized heading into the week. Expectation: This week I am heading into a… Continue reading Monday musings – 9 July

Agile · Coaching · Communication · Ideals · Innovation · Leadership · podcasts · Principles · purpose · Recognizing excellence · Scrum

Two good listens (plus 1)

I’ve been listening to some good on-line presentations and speeches lately and wanted to share them here. I also want to recommend again a podcast I mentioned in my last post: Inside Intercom. I called out their most recent episode – an interview with Laura Klein – but wanted to say that as I’ve started… Continue reading Two good listens (plus 1)

Coaching · Communication · Effectiveness · feedback · Leadership · Planning · Product management · Reblog

The Light at the End of the Tunnel & New Year Perspectives

Originally posted on Applied Product Management Leadership:
Taking stock towards the end/beginning of a year is always a good idea.  I had every intention of doing this prior to taking some vacation, but unfortunately the dreaded holiday bug caught up with me this year and laid me out for the better part of a week.…

Agile · Communication · Effectiveness · Jobs to be done · Leadership · Reblog

The Bird Chooses the Tree … The Tree Does Not Choose the Bird

Originally posted on Applied Product Management Leadership:
The post title comes from a connection on LinkedIn … an author who enjoys teaching others about the differences between management and leadership … one of many inputs I value on my own leadership journey. So what does the question posed in the image have to do with leadership? Over…