Expectation · Gratitude · Recommendations

Monday musings – 27 August

Some quick notes about things on my mind heading into this week: Gratitude: Yesterday I ran a 10k in Philadelphia – the first race I’ve run after an injury earlier this year. While I didn’t run as fast as I once could, the race was still delightful and it reminded me of how much I… Continue reading Monday musings – 27 August

Agile · Change Management · Communication · Customer conversations · Decision making · Features · Jobs to be done · Leadership · Planning · Product management · VOC

Wednesday wisdom – 22 August

Warning: the ideas below are a bit raw as this concerns a currently on-going situation keeping me occupied enough that it’s tough to find sustained time to reflect; feel free to weigh in with suggestions if you have them. And thanks for understanding; I’d love to only share fully polished ideas but in truth it’s… Continue reading Wednesday wisdom – 22 August

Agile · Communication · Customer conversations · feedback · Jobs to be done · listening · Product management · VOC

Wednesday wisdom – 1 August

My team has been on a roll recently with what we call “voice of the customer” conversations. We develop technology for the corporate treasury space and have been able to dive deep into the process that some large companies use to handle the processes that our software can help manage. These are not sales calls;… Continue reading Wednesday wisdom – 1 August