Agile · Development Effort · Effectiveness · Features · podcasts · Problems · Product management

Problems, Outcomes, and Impact

This morning I was listening to a podcast from Inside Intercom By the way, if you’re interested in product development at any level – if you’re a designer, a marketer, a developer, a product manager, a tester – and you are not listening to the weekly podcast from Inside Intercom then I strongly encourage you… Continue reading Problems, Outcomes, and Impact

Agile · Communication · Customer conversations · feedback · Jobs to be done · listening · Product management · VOC

Wednesday wisdom – 1 August

My team has been on a roll recently with what we call “voice of the customer” conversations. We develop technology for the corporate treasury space and have been able to dive deep into the process that some large companies use to handle the processes that our software can help manage. These are not sales calls;… Continue reading Wednesday wisdom – 1 August

Agile · Customer conversations · Design · listening · Principles · Product management · questions · VOC

Wednesday wisdom – 18 July

I was speaking this week with some new people on my team about some key aspects of the way we as a company – and I in particular with my team – think about product management. I thought I’d share some of those thoughts here. The way I see my role as a product leader,… Continue reading Wednesday wisdom – 18 July

culture · podcasts · Principles · Recommendations

Friday reactions – 13 July

This week’s podcast from Inside Intercom features an interview with Elad Gil whose work and investments have connected him with “hyper growth” companies like Google, Twitter and Coinbase. Now he’s written a book collecting his thoughts and some interviews he did with others involved in high growth SaaS companies. As usual the podcast was well… Continue reading Friday reactions – 13 July

Communication · Effectiveness · Expectation · Gratitude · Pop culture · Reading · Recommendations

Monday musings – 9 July

Brief notes on some of what I’m thinking about at the start of this week.   Gratitude: Coming off of a weekend with beautiful weather, lots of time outdoors, and several fun activities with my daughter – all of which have me energized heading into the week. Expectation: This week I am heading into a… Continue reading Monday musings – 9 July

Agile · Customer conversations · Definitions · Effectiveness · podcasts · Product management · Reading · Reblog

Friday reactions – 6 July

You may have noticed that there was no “Wednesday wisdom” post this week; I was enjoying the day off with my family. But to wrap up this week I wanted to share briefly about two things I’ve encountered this week that you might want to check out as well. First is a podcast episode from… Continue reading Friday reactions – 6 July