Agile · Development Effort · Effectiveness · Features · podcasts · Problems · Product management

Problems, Outcomes, and Impact

This morning I was listening to a podcast from Inside Intercom By the way, if you’re interested in product development at any level – if you’re a designer, a marketer, a developer, a product manager, a tester – and you are not listening to the weekly podcast from Inside Intercom then I strongly encourage you… Continue reading Problems, Outcomes, and Impact

Agile · Definitions · Jobs to be done · Leadership · Principles · Product management

How a product owner works with a product manager

I wrote recently about the five key questions product managers need to answer in developing successful solutions. Here I want to build on this post to talk about the role of product owners in the development process. First, I need to set some context. The wider Agile/Scrum community talks about Product Owners and Scrum Masters,… Continue reading How a product owner works with a product manager

Agile · Change Management · Communication · Customer conversations · Decision making · Features · Jobs to be done · Leadership · Planning · Product management · VOC

Wednesday wisdom – 22 August

Warning: the ideas below are a bit raw as this concerns a currently on-going situation keeping me occupied enough that it’s tough to find sustained time to reflect; feel free to weigh in with suggestions if you have them. And thanks for understanding; I’d love to only share fully polished ideas but in truth it’s… Continue reading Wednesday wisdom – 22 August

Agile · Communication · Customer conversations · feedback · Jobs to be done · listening · Product management · VOC

Wednesday wisdom – 1 August

My team has been on a roll recently with what we call “voice of the customer” conversations. We develop technology for the corporate treasury space and have been able to dive deep into the process that some large companies use to handle the processes that our software can help manage. These are not sales calls;… Continue reading Wednesday wisdom – 1 August